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Bus Services in Mumbai

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Bus Services in Mumbai

Brihanmumbai Electric Supply and Transport is the oldest transport organization and holds the pride of operating the vast bus transport network in country. Started in 1873 as a tramway company the organization took the charge of supplying electricity to the then Bombay in the year 1905 and later started operating bus services in the Bombay city since 1926.

A week before India’s independence in 1947 BEST became an undertaking of the Municipal Corporation of Greater Mumbai. Till 1995 BEST was pronounced as Bombay Electricity Supply and Transport, until the name of Bombay was changed into Mumbai. As the result of this resolution its name was changed into Brihanmumbai Electricity Supply and Transport, where as Brihanmumbai refers to Greater Mumbai.

At present BEST operates as an autonomous body and provides the bus service to entire Mumbai along with the outskirt areas of  Mumbai namely navi Mumbai, thane, mira road and bhayander. The buses operated by BEST have reserved seats for ladies, senior citizens, and physically disabled citizens. With an objective generating more profits by attracting more passengers especially the persons using taxis for transport, BEST has started operating air conditioned buses on few tracks.
Apart from this in its series of improvement for providing faster and safer transport facility to the citizens Municipal Corporation of Greater Mumbai introduced BRTS system  (Bus Rapid Transport System) in 2008.

For the solution of any grievance a person can contact on following help line numbers of BEST offices.

Help line numbers of BEST
A) General Bus Operation information and In Emergency :


Traffic Control Room/Bus Control Room

Tel no - (91-022)-24137937/ -24143611 / 24184489 / 24146262
Ext - 801
Fax -
+91 - 22 - 24146532
Toll Free Number 1800 227550

B) Bus Operation Suggestion for Routes

  • Refund of Passenger Balance :

Superintendent Ticket and cash
1st floor,
Traffic Administration Building,
Wadala Depot,
Mumbai 400 031,
Maharashtra, India.

(91-022)-24183360
-24157179

  • Accident and Claims :

2nd Floor, Mumbai Central Bus Depot,
Mumbai Central,
Mumbai, Maharashtra,
India.

(91-022)-2308 7393

  • Lost Property Claims :

Senior Administrative Officer
( Traffic )
2nd floor,
Traffic Administration Building,
Wadala Depot,
Mumbai 400 031,
Maharashtra, India.

(91-022)-24128596

Bus Depots

Sr.

Depot

Depot Manager

Contact Number

01

COLABA

T.M. Patil

(91-022) 22842090, 22856262 Ex.867

02

BACKBAY

S.V. Mahajan

(91-022) 22185541, 22185794

03

CENTRAL

S.S. Pasalkar

(91-022) 23079951, 23087393

04

WORLI

A.J. Jawkar

(91-022) 24227686, 24224420

05

WADALA

M.H. Kazi

(91-022) 24145237, 24128845, 24146887

06

BANDRA

G.B. Khavare

(91-022) 26421981, 26423602

07

DHARAVI

K.M. Kulkarni

(91-022) 24091232, 24074648

08

ANIK

K.B.Pallav

(91-022) 24074445, 24074336

09

PRATIKSHA NAGAR

P.R.Gawari

(91-022) 24081606, 24081605

10

DEONAR

D.M.Surve

(91-022) 25564136, 25563386

11

SHIVAJI NAGAR

A.T.Patil

(91-022) 25588248, 25588466

12

GHATKOPAR

R.R. Deshpande

(91-022) 25153432, 25154858

13

KURLA

V.S.Indulkar

(91-022) 24076955, 24078213

14

VIKHROLI

V.B.Zambre

(91-022) 25170166, 25171157

15

MAROL

D.D.Waghulde

(91-022) 28221790, 28328501

16

SANTACRUZ

R.J. Bari

(91-022) 26615341, 26616705

17

GOREGAON

S.G. Raut

(91-022) 26761953, 26761955

18

OSHIWARA

M.Y. Chavan

(91-022) 26761848, 26761985

19

MAGATHANE

P.A. Kulkarni

(91-022) 28860400, 28860864

20

DINDOSHI

P.G. Sakhalkar

(91-022) 28400613, 28400109

21

MAJAS

S.S. Sakhalkar

(91-022) 28320180, 28327084

22

POISAR

S.T. Kale

(91-022) 28051618, 28052354

23

GORAI

A.S.Lad

(91-022) 28671965, 28678129

24

MALWANI

A.R. Panchal

(91-022) 28828872, 28828874

25

MULUND

S.G. Jakhi

(91-022) 25694659, 25694938

24351

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